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Please contact us with any questions. The pricing sheet is a good estimate
of your costs, however, everyone has special requirements of their film
transfer. We want to handle your needs correctly and promptly.
Sequence of Reels:
- If you want the story line to be in any sequence, we need a number
on each reel. Some folks really don't mind random sequencing of reels
on video. Generally they intend to re-capture into a PC and do their
own edit process. But if you want some quick copies for other members
of the family, it is best if they are in sequence order.
Turnaround Time:
- Our normal turnaround time for 8mm film transfer is 3 to 4 weeks from the day we receive your order.
Some projects take a little less time and some take a little longer. For
quality's sake we can't be rushed. Once an order is received, we give a ship-back date that targets
your project return.
Minimum Fee:
- We have a $25.00 minimum order, not including shipping.
Payment:
- We require a deposit check or money order of $25.00 to cover our minimum fee to accompany the order. We will e-mail the final cost after checking
your film and reels. Final payment is required before return shipping.
- Normal credit card (Visa, MC and American Express) payments and/or Paypal
are available for customers who prefer electronic payments. Before
sending any payments by credit card or Paypal, please use the question form on the pricing
page to request a phone contact or the account e-mail for Paypal. Please don't
send any credit card information by e-mail.
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Packing:
- We suggest packing in sturdy, heavyweight corrugated cardboard box with plenty of bubble
wrap. If your shipping box has some extra space in it, we can reship it with
your digital tapes and/or DVD discs.
Shipping:
- We suggest that your film be insured to aid in
tracking it by the carrier. If you prefer USPS shipping, you can send your
package either to our P.O. box or the street address. If using FedEx or UPS,
you need to use the street address.
North Carolina residents Only:
- The NC 6.75% sales tax will be added to the total.
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Make checks payable to :
Rainbowpixels
Send USPS mail to:
Rainbowpixels
P.O. Box
1718
Burlington, NC 27 216
- 1718
Policy/Warranties:
Due to the customization process of our services, there
are no cash refunds. All Sales are final. If you are in any way dissatisfied
with your order, we will work with you to correct the problem. If
necessary, we will, at our discretion, process your transfer a second time at no
charge. If the original film or tape is over-exposed, under-exposed, soft, out
of focus, off color or lacking color, etc. these glitches will not be corrected
during transfer. RainbowPixels.com assumes no liability for the original film
media. The original film media will be treated as carefully as possible, but old
film/tape is subject to breakage. We use widely accepted worldwide standards for
DVD and NTSC systems, however, due to the wide variation of playback machines
and software programs, we cannot assure that your choice of playback machines,
software programs and media are compatible. We recommend that you order our
SAMPLE DEAL
to validate your system compatibility or to assist with your purchase choices.
Inquiries or questions?
E-Mail Inquires:
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